Returns
Do you need guidance in opening a return? Would you like to know more about the return process?
- How do I open an RMA?
- QC Number Sticker - where to find it and why we need it
- How do I reply to an RMA ticket?
- Where can I check the warranty period for a product?
- What voids the warranty of a product?
- How do I open an RMA if I was logged into my account when I placed the order?
- How do I open an RMA if I checked out my order as a guest?
- How do I check the status of my return?
- Can I return the product I bought by mistake?
- Do I need to pay any fees upon returning a product?
- Do I need to settle the return shipping costs if I've received a faulty item?
- Will I have to cover the import fees for my replacement product?
- If I return a faulty product, will I receive a warranty extension for it?
- Will I receive a full refund for a product that was discounted when I bought it if I decide to return it?