Skip to main content
EKWB Support Center Help Center home page
Back to ekwb.com
Submit a request
Sign in
  1. EKWB Support Center
  2. Troubleshooting
  3. EK Connect

EK Connect

  • My EK-Loop Connect is returning the message, "A controller communication error was detected, please restart the application." What should I do?
  • What does the Smart D-RGB setting do?
  • What is a safe flow rate value?
  • How can I adjust the offset for the EK Loop Connect Flow Meter?
  • How can I adjust the offset for the temperature sensors T1, T2, and T3?
  • How do I rename a component?
  • How do I set a fan/pump curve?
  • My controller isn't being detected, what can I do?
  • I am getting a blank user interface, what is wrong?
  • Where are my settings stored?
  • How can I turn off the D-RGB?
  • Can I use the F6 pump header for fans?
  • Can I control each fan header independently?
  • Can I connect two or more EK Loop Connect controllers to a single machine and control them independently?
  • Can I use the EK Loop Connect in Linux or MAC OS?
  • I have my temperature source set to one of the temperature sensors (T1, T2, T3) and after my computer wakes from sleep, the temperature source switches to CPU, what is wrong?
  • What do the "Bleed Air" and "Full Speed Bleeding" buttons under Support & Settings do?
  • What temperature sources can I use to control the fans and pump?
  • The PWM value on the dashboard is displaying headers that are empty, is this wrong?
  • What header should I connect the pump to?
  • How many fans can I connect to a single header?
  • Does the EK Loop Connect have a memory setting so I can set it in Windows and use it with the settings on another machine without the software running?
  • The PWM settings don't have any effect on the actual fan/pump speed, what is wrong?
  • How can I adjust the color of the D-RGB effect?
  • How can I adjust the brightness of the LEDs?
  • Can I control each D-RGB channel independently?
  • I disconnected a component from a PWM header and the software still reports a static RPM value, why is that?
  • How can I set the speed of the D-RGB effect?
  • My flow meter is displaying "N/A", what does that mean?
  • Why is there only one designated pump header?
  • Next ›
  • Last »
EKWB Support Center