Submit a request

Sales Channel(optional)

Product category(optional)

Payment method(optional)

Put my order on hold(optional)

If you select "Yes" and it is still possible to stop your order, we will put your order on hold to prevent the shipping team from shipping it out before we make changes. If your order was already shipped out, our agents will inform you the changes are no longer possible.

Reason for order cancellation/amendment(optional)

Type of change(optional)

Shipping method(optional)

Shipment type(optional)

Tracking number(optional)

Shipping country(optional)

Telephone number(optional)

For possible replacement shipments/shipping spare parts

Order issue type(optional)

Name of the promotion(optional)

Account email(optional)

Sales offer type(optional)

Link to Facebook Account(optional)

Link to Youtube Account(optional)

Link to Instagram Account(optional)

Link to Twitter Account(optional)

Link to Twitch Account(optional)

I'd like to cool(optional)

Motherboard(optional)

exact motherboard model (example: ASUS ROG Strix Z690-E Gaming)

Processor (CPU) (optional)

Exact CPU model (example: Ryzen 5900X)

Graphics Card (GPU)(optional)

exact GPU model number (example: V382-001R-KR,.. or just like V382-XXXX-XX..)

PC case(optional)

exact PC case model (example: Lian Li 011D XL)

Link to other accounts(optional)

Product issue type(optional)

Replacement issue type(optional)

Product QC Number(optional)

Please locate a small silver sticker on the product's outside packaging. If the QC number is not present, leave the field empty.