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  1. EKWB Support Center
  2. TROUBLESHOOTING

TROUBLESHOOTING

How-to articles for troubleshooting. Navigate through and find the cause.

Loop

  • Corrosion - troubleshooting
  • Coolant decay/sediment
  • AIO leaking
  • Product is incompatible - possible CLC error
  • Scratched or scuffed product
  • Stained loop - troubleshooting

Radiator

  • Radiator leaking

Accessories

  • D-RGB not working/flickering/works intermittently
  • Leaking coolant bottle
  • Oversized Hard Tubes
  • Wrong product/part (accessory) received

FANs

  • The FAN is loud or rattling

Pump

  • Troubleshooting steps when the pump is not working
  • AIO loud pump
  • AIO Pump not working
  • LED flickering on the AIO pump
  • Pump is loud/noisy/rattling

GPUs

  • Internal leak
  • GPU/CPU/ABP block or reservoir leaking
  • No display or show bad performance on GPU holder/Riser cable
  • Crashing or freezing up of water-cooled graphics card

CPUs

  • Overheated CPU

EK-Connect

  • EK-Loop Connect - Communication error detected
  • Detecting the controller
  • Blank user interface
  • EK-Loop Connect - Temperature source switches to CPU
  • EK-Loop Connect - Dashboard displays empty headers
  • PWM settings and fan/pump speed
See all 8 articles
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