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  1. EKWB Support Center
  2. TROUBLESHOOTING

TROUBLESHOOTING

How-to articles for troubleshooting. Navigate through and find the cause.

GPUs

  • What should I do if my water-cooled graphics card is crashing or freezing up?

CPUs

  • Why is my CPU is overheating?

EK-Connect

  • My EK-Loop Connect is returning the message, "A controller communication error was detected, please restart the application." What should I do?
  • My controller isn't being detected, what can I do?
  • I am getting a blank user interface, what is wrong?
  • I have my temperature source set to one of the temperature sensors (T1, T2, T3) and after my computer wakes from sleep, the temperature source switches to CPU, what is wrong?
  • The PWM value on the dashboard is displaying headers that are empty, is this wrong?
  • The PWM settings don't have any effect on the actual fan/pump speed, what is wrong?
See all 8 articles
EKWB Support Center