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  1. EKWB Support Center
  2. Shipping and delivery

Shipping and delivery

Want to know more about the shipping, delivery, and customs? Are you having trouble with your delivery?

General questions about shipping and delivery

  • Will I have to pay import fees for my order?
  • Shipping costs for spare parts
  • Do I have to sign for my shipment when the courier delivers it?
  • How can I add additional delivery instructions for my order?
  • Will I have to pay import fees to the UK?
  • Do you ship to my country?
See all 7 articles

Delivery issues

  • What should I do if my shipment arrived damaged?
  • What can I do if my package was lost or stolen?
  • What should I do if I did not receive all the products I ordered?
  • What should I do if DPD lost my shipment?
EKWB Support Center