Skip to main content
EKWB Support Center Help Center home page
Back to ekwb.com
Submit a request
Sign in
  1. EKWB Support Center
  2. SHIPPING & DELIVERY

SHIPPING & DELIVERY

Want to know more about the shipping, delivery, and customs? Are you having trouble with your delivery?

General questions about shipping and delivery

  • Do I have to sign for my shipment when the courier delivers it?
  • Will I have to pay import fees for my order?
  • Shipping costs for spare parts
  • How can I add additional delivery instructions for my order?
  • Will I have to pay import fees to the UK?
  • Do you ship to my country?
See all 8 articles

Delivery issues

  • What should I do if my shipment arrived damaged?
  • What should I do when my package gets lost or stolen?
  • What should I do if DPD loses my shipment?
EKWB Support Center