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  1. EKWB Support Center
  2. Product questions

Product questions

Do you want to get technical? Do you have questions about maintenance, product availability or compatibility?

Product availability

  • Can you make me a custom product?
  • When will the EK-Quantum Vector² FE RTX 4090 D-RGB become available?
  • When will the EK-Quantum Ultrablock ROG Maximus Z690 Extreme Glacial D-RGB – Plexi become available?
  • How do I check if the product I'd like to buy is in stock?
  • Will an EOL product be restocked?
  • Do you have any resellers in my country?

Compatibility

  • What size radiator do I need for my system?
  • Is the product compatible with my hardware?

Technical product information

  • Is there a way to obtain the product manual online?
  • Does copper oxidation have any impact on cooling performance?
  • What is Plasticizer?
  • Guides for Liquid Cooling
  • The Liquid Cooling Glossary
  • What is the difference between Acetal and Plexi?
See all 7 articles

Maintenance

  • When and how should I get new LED strip(s) for my product?
  • Water Block Cleaning Guide
  • How to properly cut/shorten LED strips to fit your product
  • Antimicrobial (Algae) Protection
EKWB Support Center