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  1. EKWB Support Center
  2. PRODUCT QUESTIONS

PRODUCT QUESTIONS

Do you want to get technical? Do you have questions about maintenance, product availability or compatibility?

Technical product information

  • Online product manual
  • Guides for Liquid Cooling
  • Nickel vs. Copper difference
  • Acetal vs. Plexi difference
  • Copper oxidation & cooling performance
  • Plasticizer (About)
See all 7 articles

Compatibility

  • Compatibility of the product
  • Size of radiator

Product availability

  • Customized product
  • In-stock availability
  • EOL Restocking
  • EK-Quantum Ultrablock ROG Maximus Z690 Extreme Glacial
  • Resellers in my country

Maintenance

  • New LED strip(s)
  • Water Block Cleaning Guide
  • Antimicrobial (Algae) Protection
  • Cutting/shortening LED strips

EK-Connect settings

  • Smart D-RGB settings
  • My settings (stored)
  • F6 pump header for fans
  • Fan header control
  • Can I connect two or more EK Loop Connect controllers to a single machine and control them independently?
  • EK Loop Connect in Linux or MAC OS
See all 9 articles

EK-Connect adjustments

  • Adjusting the offset for the EK Loop Connect Flow Meter
  • Temperature sensors and adjusting the offset
  • Renaming of a component
  • Fan/pump curve setting
  • Turning off the D-RGB
  • D-RGB effect & adjusting the color
See all 9 articles

EK-Connect general questions

  • Safe flow rate value
  • Header and pump connection
  • Header and fans connection
  • Flow meter displaying "N/A"
  • Why is there only one designated pump header?
  • D-RGB components & single header
EKWB Support Center