EK-Care Package (buying)

This article explains how and when EK customers can purchase the EK-Care Package and how much the service costs.

How do I buy the EK-Care Package?

You can choose to add the EK-Care Package to your order in the final step of the checkout. In this step, you are also required to select your payment and the shipping method, as well as fill in your billing and shipping information.

How much does the EK-Care Package cost?

The price of the EK-Care Package service is not fixed. It makes up 3% of the total order value (including the charged price of products and services – considering any potential discounts, including shipping costs, VAT or other sales tax, excise, and customs duties, which are applied to the total order value according to applicable legislation requirements).

For example, if your total order value is $100, the EK-Care Package service will cost $3 for that particular order. There is no progressive scale for orders of higher value, which means the percentage always stays at 3% of the total order value, regardless of how valuable the order is.

To get more information about the EK-Care Package, see the following related resources:

• • Terms of Sale (check under RMA)
  • What should I know before buying the EK-Care Package?
  • How do I claim my EK-Care Package?
  • How do I open an RMA?