Can I still proceed with my order, that I placed with my company's billing information if my company TAX ID is invalid and I can't get a new one?
You are welcome to make a purchase on our website even if your EU VAT ID is invalid. All prices will include VAT as the system recognizes that your EU VAT ID is invalid. Once you get a new VAT ID, all you have to do is enter it to get the prices back to being VAT-free.
However, if you are certain that your EU VAT ID is valid, kindly go to this page and validate it directly. If the system indicates that your VAT ID is valid, contact our Customer Service for more information.