Do I need to settle the return shipping costs if I've received a faulty item? Eva June 16, 2022 17:33 Updated If we find your product is faulty, we'll organize a pick-up and cover all of the shipping costs. You can find more information about the returns in our returns policy. Related articles Will I have to cover the import fees for my replacement product? Do I need to pay any fees upon returning a product? What voids the warranty of a product? Where can I check the warranty period for a product? Why is the price of an item higher at the checkout? Comments 0 comments Article is closed for comments.