How do I open an RMA?
If you are having issues with your product or simply want to return it, follow these steps:
- Head to our Support page.
- Scroll to the bottom of the page and select "Go to RMA".
- On the next page fill in all the missing fields and provide a short description.
- If you have any pictures or videos that support your claim, please upload those to speed up the process
- Confirm your request by clicking Submit.
Our RMA team will contact you within 3 business days and they will also guide you through the process and answer all your questions.
For additional information on the returns policy, please see our guidelines here.