How do I open an RMA? EKWB Europe [Mark] June 16, 2022 17:16 Updated To open an RMA follow the articles below, depending on whether you were logged into your account at the time you placed your order or not: Opening an RMA: LOGGED IN WHEN PLACING AN ORDER Opening an RMA: GUEST CHECKOUT For additional information on the returns policy, please see our guidelines here. Related articles How do I open an RMA if I was logged into my account when I placed the order? How do I open an RMA if I checked out my order as a guest? Where can I check the warranty period for a product? What voids the warranty of a product? Shipping costs for spare parts Comments 0 comments Article is closed for comments.