Returning the (mistakenly bought) product

Can I return the product I bought by mistake?

You can return a product you bought by mistake within 30 days of invoice date in an unaltered, undamaged state. It's alright if you opened the packaging, but the product must not have any traces of use and should be returned with all accessories you received with the product. Before you return the product, you'll be required to open an RMA:

• Opening an RMA: LOGGED IN WHEN PLACING AN ORDER
• Opening an RMA: GUEST CHECKOUT

Additional useful information

If you've changed your mind and are returning a non-faulty product, you'll have to cover the return shipping costs. We strongly advise you to send the package using a carrier that provides a tracking number and proof of delivery, for example, GLS, DHL, TNT, UPS, FedEx, or your national Post service.

If your return shipment is lost or damaged in transit, you'll have to reach out to the carrier to resolve the situation as only the shipper can do that. For more information see our returns policy.