Status of my return

How do I check the status of my return?

If you initiated your RMA return request over our dedicated Returns portal (https://returns.ekwb.com/), you can check the status of your return here: https://returns.ekwb.com/portal/ekwb/rma-status/en-us by entering your RMA# number in the provided search field:

If however your returned was processed through a different means, please contact our Support team and provide them as many details about your shipment as possible.