Accidents happen. In EK, we are fully aware of that, which is why we are offering our customers to buy certain spare parts. If you need a spare part, reach out to our customer service. One of our customer service agents will check what parts you need, if we have them available for order, and advise on the costs of the parts.
To ensure your order is processed quickly, we advise you to check the shipping pricing list upfront and inform our customer service of the preferred shipping method when you're opening your request. You can find the shipping options and pricing for your location below:
- Africa
- Antarctica
- Asia
- Europe (non-EU countries)
- Europe (EU countries)
- Latin America
- North America
- Oceania
- South America
Africa
At this moment in time, we do not offer any shipping options for spare part orders to Africa.
Antarctica
At this moment in time, we do not offer any shipping options for spare part orders to Antarctica.
Asia
| Country | Post shipping (in EUR) |
| Japan | / |
| Armenia | / |
| Turkey | 20 |
| China | 20 |
| Singapore | / |
| HongKong | / |
| Indonesia | / |
| Israel | / |
| India | / |
| Kyrgyzstan | / |
| North Korea | / |
| South Korea | / |
| Kuwait | / |
| Kazahstan | / |
| Lebanon | / |
| Malaysia | / |
| Pakistan | / |
| Thailand | / |
| Tajikistan | / |
| Taiwan | / |
| Uzbekistan | / |
| Yemen | / |
| British Indian Ocean Territory | Not deliverable |
| Palestine | Not deliverable |
| Other | / |
Europe (non-EU countries)
| Country | Post shipping (in EUR) |
| UK (incl. North. Ireland) | 14 |
| Switzerland | 14 |
| Norway | 14 |
| Albania | / |
| Andorra | / |
| Canary Islands | / |
| Iceland | / |
| Liechtenstein | / |
| Macedonia | / |
| Serbia | / |
| Kosovo | / |
| Bosnia and Herzegovina | / |
| Russia | Not deliverable |
| Montenegro | Not deliverable |
| Aland Islands | Not deliverable |
| Belarus | Not deliverable |
| Isle of Man | Not deliverable |
| Monaco | Not deliverable |
| Ukraine | Not deliverable |
| Vatican City | Not deliverable |
| Other | / |
Europe (EU countries)
| Country | Post shipping (in EUR) |
| Slovenia | 5 |
| Cyprus | 10 |
| Greece | 10 |
| Ireland | 10 |
| Latvia | 10 |
| Lithuania | 10 |
| Malta | 10 |
| Romania | 10 |
| Spain | 10 |
| Sweden | 10 |
| Other | 10 |
Latin America
We offer FedEx shipping to all of Latin America for 35 EUR.
North America
| Country | FedEx shipping (in EUR) | Post shipping (in EUR) |
| USA | 20 | 15 |
| Canada | 20 | 15 |
| Other | 35 | / |
Oceania
We offer FedEx shipping to Oceania (including Australia and New Zealand) for 35 EUR.
South America
At this moment in time, we do not offer any shipping options for spare part orders to South America.
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