If you are having issues with your AIO pump you can do the following steps to troubleshoot the problem.
1. Check Pump Connectors:
- Ensure that the pump connectors and the pins on the motherboard header are not damaged or bent.
- Verify that the connector is correctly and fully plugged into the header on the motherboard
2. Test Different PWM Connectors:
- Try connecting the pump to another PWM header on the motherboard. This can help determine if the issue lies with the connector or the pump itself.
3. Inspect Pump Orientation and Radiator Position:
- Confirm that the pump and radiator are properly oriented as per the installation manual of the AIO. Incorrect orientation can affect the pump's performance.
4. Check for Air Bubbles:
- Gently turn and tilt the computer case while the system is running. This motion can help dislodge any trapped air bubbles inside the pump or coolant loop, which might be obstructing the flow of coolant
5. Adjust PWM/RPM Settings
- Access the BIOS or use your motherboard's fan control software to adjust the PWM or RPM settings for the pump. Ensure it is set to an appropriate level to ensure adequate flow and cooling efficiency.
6. Monitor Pump Operation:
- Keep an eye on the pump's operation while the system is running. Check if the pump is emitting any unusual noises, vibrations, or if the pump itself is not running at all.
7. Check for Leaks:
- Inspect the pump and the entire liquid cooling loop for any signs of leakage. Leaks can cause pressure loss and affect the pump's functionality.
- In rare cases, the coolant level might be insufficient, which can also lead to pump issues.
If none of the above steps resolve the issue, the pump itself may be faulty. In this case, please contact our support for further information.